Terms of Service

DetailerOS is business-management software for auto detailing businesses — scheduling, quoting, customer relationship management, memberships, fleet accounts, marketing, and related tools. We are not a payment processor. We do not hold, transmit, or process customer payments to your business. When your customers pay you, they pay you directly through your own external methods (Venmo, Cash App, Zelle, PayPal, cash, or your own payment link). DetailerOS never takes a percentage of your revenue.

You must be at least 18 years old and legally able to enter into a contract. You must operate a legitimate detailing business (or plan to) and provide accurate information about yourself and your business. One person or entity per account.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms.

• DetailerOS is a paid subscription service billed at $50/month (USD) via Stripe.
• Billing renews automatically each month until you cancel.
• You may cancel at any time from your Billing page. Your access continues through the end of the current billing period.
• Fees are non-refundable except where required by law. We do not pro-rate refunds for partial months.
• We may change pricing with at least 30 days' notice by email. Continued use after the change constitutes acceptance.
• If payment fails, we may retry the card and suspend access after repeated failures.

You agree not to:

• Use the Service to send spam, harass, or defraud anyone.
• Upload malicious code, attempt to breach security, or reverse-engineer the Service.
• Use the Service in violation of any applicable law, including consumer-protection, anti-spam (CAN-SPAM, TCPA), and privacy laws.
• Resell, sublicense, or white-label the Service without our written permission.
• Use the Service to process payments, launder funds, or engage in prohibited activities.

You are responsible for the content you upload and the messages you send through the Service (booking confirmations, review requests, marketing emails, etc.), and for complying with all applicable laws when you contact your customers.

You own the data you enter into DetailerOS — your services, prices, customer contacts, bookings, photos, etc. You grant us a limited license to store, process, and display that data solely to operate the Service on your behalf.

When you enter customer contact information into DetailerOS, you represent that you have the right to do so and to send those customers the messages the Service is configured to send. Our Privacy Policy describes how we handle personal information.

DetailerOS includes AI-assisted features (photo-based quote generation, lead outreach drafting, etc.). AI output is generated automatically, may contain errors, and is not professional advice. You are responsible for reviewing AI output before sending it to customers or acting on it.

The Service integrates with third-party providers (payment processing via Stripe, email infrastructure, hosting, analytics, business-lead sources). Your use of those services is subject to their own terms. We are not responsible for third-party services.

You may cancel at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or if we discontinue the Service. On termination, your access ends and we may delete your data after a reasonable retention period.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that data will not be lost. You are responsible for maintaining your own backups of business-critical information.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DETAILEROS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, HOWEVER CAUSED. OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless DetailerOS from any claims, damages, or expenses arising out of (a) your use of the Service, (b) your violation of these Terms, or (c) messages, quotes, or communications you send through the Service.

We may update the Service and these Terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, unless applicable consumer-protection law provides otherwise.

Questions about these Terms? Email us at jhayyat08@gmail.com.